Business Process Flowchart With Decision Points

A business process flowchart with decision points maps out each step and branching rule in a workflow, making approval logic easy to follow. It's commonly used to document customer service, finance, and operations procedures. Tip: phrase every decision node as a yes/no question for clarity.

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The prompt behind this diagram

Create a business process flowchart for handling a customer refund request. Include a start event, an activity for receiving the refund request, a decision point checking if the purchase is within the return window, a path for approved refunds leading to processing payment and closing the ticket, a path for denied refunds leading to notifying the customer with a reason, a decision point checking if the customer disputes the denial, an escalation activity to a manager, and an end event. Use standard flowchart shapes for processes, decisions, and terminators.

Paste your own description (or Terraform / docker-compose / SQL schema) into draft1 and get a diagram like this for your exact system.

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